Service and maintenance philosophy
As a globally active company we guarantee outstanding Swiss Quality service worldwide. Six international service locations, in Switzerland, Portugal, USA, the Philippines, Australia, Brazil and the UK, ensure fast and effective service, reliable maintenance and a rapid supply of spare parts on site.
Various maintenance services round off our offer for you and ensure that your IML system from Beck Automation operates reliably and fault-free around the clock. Our continuous and timely maintenance extends the service life and increases the availability of your system. Trust us!
Worldwide spare parts supply
We have over 500 different parts and components in stock with which we can supply you in the shortest possible time. If something is not in stock on site, we quickly provide standard parts worldwide by express delivery. This also applies to robots and automation components that are more than 10 years old. Special parts can be manufactured at short notice in case of emergency. You can rely on us!
Service contracts
Minimum downtimes, cost optimization and reliable process results are essential for our customers and their ROI. To ensure this, we offer you comprehensive service and maintenance packages, tailored to your system and your needs.
Our service staff will take your wishes and requirements into account, advise you and develop an individual service contract tailored to your needs. Contact us!
Remote Service
In an emergency, we access your system directly via a secure online connection and follow exactly how your system is working. In this way, we receive all information first-hand in real time and can help quickly and efficiently as well as guide your staff on site through individual service steps. Network with us!
Customer training and education
Use the wide range of our experience to optimize your production and train your employees when our technicians are on site. Benefit from our years of experience and know-how, which we are also happy to make available to you in individual customer training courses. During commissioning and training sessions, we explain our systems in detail and provide valuable tips for a fault-free process as well as reliable maintenance of your system. Ask us!
